Market Research - NPS Form template

How likely are you to recommend us? Share your score and a quick comment.

Survey template · 9 fields (5 required) · ~2 min for respondents to complete · Free plan · No credit card · Fully customizable

Set up your market research - nps form

How likely are you to recommend us? Share your score and a quick comment.

Send this after customers have used your product long enough to judge it. Follow up with detractors (0–6) personally and track your score over time rather than as a one-off.

The form separates how likely are you to recommend us to a friend or colleague?, what is the main reason for your score?, how long have you been a customer?, how often do you use our product or service? into labeled questions. Review the choices and required fields for your organization before sharing it.

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Frequently asked questions

What does this market research - nps form template collect?

Alongside contact details, it asks for how likely are you to recommend us to a friend or colleague?, what is the main reason for your score?, how long have you been a customer?, how often do you use our product or service?, which alternatives did you consider? (optional), what one improvement would matter most to you? (optional), may we contact you about your answers?. You can rename questions, change choices and remove fields that your workflow does not need.

How should I use this market research - nps form form?

Send this after customers have used your product long enough to judge it. Follow up with detractors (0–6) personally and track your score over time rather than as a one-off.

Can I edit this form and print a copy?

Yes. Open an editable draft, adjust the questions, and review the preview before publishing. You can also use the template page’s print option. Publishing requires an account; the draft can be tried first.

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