How did we do? Tell us about your experience.
Survey template · 12 fields (7 required) · ~3 min for respondents to complete · Free plan · No credit card · Fully customizable
How did we do? Tell us about your experience.
Send this shortly after a purchase or visit while it is fresh. Keep name and email optional so customers can answer candidly, and follow up on any low scores that include contact details.
The form separates date of your visit or purchase (optional), what did you buy or use?, overall, how satisfied are you with your experience?, how would you rate the quality of the product or service? into labeled questions. Review the choices and required fields for your organization before sharing it.
Alongside contact details, it asks for date of your visit or purchase (optional), what did you buy or use?, overall, how satisfied are you with your experience?, how would you rate the quality of the product or service?, how would you rate our staff's friendliness and helpfulness?, did we resolve your need on the first try?, how likely are you to recommend us to a friend or colleague?, what did we do well? (optional), what could we do better? (optional), may we contact you about your feedback?. You can rename questions, change choices and remove fields that your workflow does not need.
Send this shortly after a purchase or visit while it is fresh. Keep name and email optional so customers can answer candidly, and follow up on any low scores that include contact details.
Yes. Open an editable draft, adjust the questions, and review the preview before publishing. You can also use the template page’s print option. Publishing requires an account; the draft can be tried first.
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