Feedback Form template

We'd love your feedback. Tell us what's working and what we can improve.

Feedback template · 8 fields (4 required) · ~2 min for respondents to complete · Free plan · No credit card · Fully customizable

Set up your feedback form

We'd love your feedback. Tell us what's working and what we can improve.

Edit the topic list to fit your business and share the link right after a purchase or visit. Review comments weekly and reply to anyone who asks to be contacted.

The form separates what is your feedback about?, overall, how satisfied are you?, what is working well? (optional), what could we improve? (optional) into labeled questions. Review the choices and required fields for your organization before sharing it.

Best practices

• Edit the topic list to fit your business and share the link right after a purchase or visit. Review comments weekly and reply to anyone who asks to be contacted.
• Customize the what is your feedback about? and overall, how satisfied are you? questions to match your records and terminology.
• Name the team that reviews responses and explain what happens after submission. A requested date, service or approval is not automatically confirmed.
• Ask only for information needed for this step. Arrange any sensitive supporting documents through an appropriate private process.

Every field, explained

• Your name (optional) (Name)
• Email address (optional) (Email)
• What is your feedback about? (Dropdown, required)
• Overall, how satisfied are you? (Single choice, required)
• What is working well? (optional) (Long text)
• What could we improve? (optional) (Long text)
• How likely are you to recommend us to a friend? (Dropdown, required)
• May we contact you about your feedback? (Single choice, required)

Frequently asked questions

What does this feedback form template collect?

Alongside contact details, it asks for what is your feedback about?, overall, how satisfied are you?, what is working well? (optional), what could we improve? (optional), how likely are you to recommend us to a friend?, may we contact you about your feedback?. You can rename questions, change choices and remove fields that your workflow does not need.

How should I use this feedback form form?

Edit the topic list to fit your business and share the link right after a purchase or visit. Review comments weekly and reply to anyone who asks to be contacted.

Can I edit this form and print a copy?

Yes. Open an editable draft, adjust the questions, and review the preview before publishing. You can also use the template page’s print option. Publishing requires an account; the draft can be tried first.

Related templates

• Service Feedback — 9 fields
• Anonymous Feedback — 8 fields
• Customer Satisfaction Survey — 12 fields

Customize this form — opens an editable draft, no account needed — — or browse all 836 templates.