Tell us how we did. Your feedback helps us improve our services.
Survey template · 11 fields (7 required) · ~3 min for respondents to complete · Free plan · No credit card · Fully customizable
Set up your feedback survey for services
Tell us how we did. Your feedback helps us improve our services.
Send this soon after the service is completed while it is fresh. Track the ratings over time and follow up personally with anyone who reports a problem.
The form separates service you received, date of service, how satisfied were you with the service overall?, was the service completed on time? into labeled questions. Review the choices and required fields for your organization before sharing it.
Best practices
Send this soon after the service is completed while it is fresh. Track the ratings over time and follow up personally with anyone who reports a problem.
Customize the service you received and date of service questions to match your records and terminology.
Name the team that reviews responses and explain what happens after submission. A requested date, service or approval is not automatically confirmed.
Ask only for information needed for this step. Arrange any sensitive supporting documents through an appropriate private process.
Every field, explained
Your name (optional) (Name)
Email address (optional) (Email)
Service you received (Short text, required) — For example lawn care, plumbing repair or a consultation.
Date of service (Date)
How satisfied were you with the service overall? (Single choice, required)
Was the service completed on time? (Single choice, required)
How would you rate our staff's professionalism? (Single choice, required)
How would you rate the value for the price? (Single choice, required)
How likely are you to use our services again? (Single choice, required)
What could we have done better? (optional) (Long text)
Would you like us to contact you about your experience? (Single choice, required)
Frequently asked questions
What does this feedback survey for services template collect?
Alongside contact details, it asks for service you received, date of service, how satisfied were you with the service overall?, was the service completed on time?, how would you rate our staff's professionalism?, how would you rate the value for the price?, how likely are you to use our services again?, what could we have done better? (optional), would you like us to contact you about your experience?. You can rename questions, change choices and remove fields that your workflow does not need.
How should I use this feedback survey for services form?
Send this soon after the service is completed while it is fresh. Track the ratings over time and follow up personally with anyone who reports a problem.
Can I edit this form and print a copy?
Yes. Open an editable draft, adjust the questions, and review the preview before publishing. You can also use the template page’s print option. Publishing requires an account; the draft can be tried first.