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Head-to-head comparison · Updated August 2026

Microsoft Forms vs SurveyMonkey

Two popular form builders compared on the same 25-row feature matrix and pricing, with FormBuilder shown as a third column so you can see another option to consider.

Short answerMicrosoft Forms is microsoft's built-in survey, quiz and poll tool — free with a Microsoft account and bundled into every Microsoft 365 business and education plan. SurveyMonkey is the long-running survey platform for market research, customer feedback and employee engagement, with a large question bank and serious analysis tools. Choose Microsoft Forms for organisations already licensed for Microsoft 365 that want zero-cost internal surveys and quizzes, and SurveyMonkey for market researchers and CX teams who need statistical analysis, crosstabs and open-text theming. If neither fits, FormBuilder is a third option with 100 free responses a month and a flat $39 / month Pro plan.
At a glance
MMicrosoft Forms
SSurveyMonkey
FFormBuilder
Category
Forms & surveys inside Microsoft 365
Survey platform
AI-first form builder
Free plan
200 responses / form · 400 forms · basic themes
Unlimited surveys · 10 questions / survey · limited responses / survey (widely reported as 25) · no exports, logic or custom design
5 forms · 100 responses / mo · overflow held
Entry paid plan
Microsoft 365 Personal at $9.99 / month
Standard Monthly at $99 / month (monthly)
Pro — $39 / month ($390 / year)
Remove branding
No (Microsoft footer always shown)
Partial (Custom footer on paid; full white-label on Premier, $139 / mo)
Pro, $39
Payments
No
Yes (Stripe, Advantage+)
Stripe, own account, no fee
HIPAA / BAA
Yes (Covered by Microsoft 365 BAA on eligible plans)
Yes (Enterprise only)
HIPAA plan coming soon
AI generator drafts forms from a sentence
100 responses / month free
Held responses — never lost
6,000+ apps via Zapier

Overview

What are Microsoft Forms and SurveyMonkey?

Microsoft Forms

Microsoft Forms is the survey and quiz builder that ships with Microsoft 365. It started in Office 365 Education as a quiz tool for teachers and has since become the default way Microsoft shops collect feedback, run polls in Teams meetings, and grade simple quizzes. Anyone with a personal Microsoft account can use it free; work and school accounts get it as part of their Microsoft 365 licence.

The builder is deliberately simple: a handful of question types (choice, text, rating, date, ranking, Likert, Net Promoter Score, file upload), basic branching, themes, and automatic response charts. Its real advantage is the plumbing around it — responses land in Excel with one click, forms can be dropped into Teams, SharePoint, OneNote and PowerPoint, and Power Automate can trigger a flow on every submission. Copilot can now draft a form from a prompt inside Microsoft 365.

SurveyMonkey

SurveyMonkey (owned by Momentive, which returned to the SurveyMonkey name) is one of the oldest and best-known online survey tools. Its core is a survey builder backed by a large question bank, hundreds of expert-written templates (NPS, CSAT, employee engagement, event feedback, market research) and a results dashboard that goes further than most form tools: filters, crosstabs, statistical significance, sentiment and thematic analysis of open-text answers.

Around the builder sits a research and feedback suite: SurveyMonkey Audience for buying respondents from a panel, always-on feedback programs, multilingual surveys, block randomisation, and integrations with Salesforce, HubSpot, Microsoft Teams, Slack, Tableau, Zapier and roughly 200 other apps. Team plans add shared brand assets, roles and permissions; Enterprise adds SSO, governance and regional data centres.

At a glance: pros and cons

Microsoft Forms pros

  • Free for anyone already on Microsoft 365
  • Native Microsoft 365 plumbing
  • Excellent quiz mode
  • Enterprise security inherited from the tenant

Microsoft Forms cons

  • Limited customisation and always Microsoft-branded
  • Thin feature set for business forms
  • Personal accounts are capped at 200 responses per form
  • Integrations run through Power Automate

SurveyMonkey pros

  • Serious analysis, not just a results table
  • Question bank and benchmarked templates
  • Buy respondents in-product
  • Enterprise governance

SurveyMonkey cons

  • The free plan is a trial in all but name
  • Annual prepay and per-response overages
  • White-label costs $139 / mo
  • Not built for business forms

Pricing

Microsoft Forms vs SurveyMonkey pricing

In each vendor's own terms; Microsoft Forms checked 2026-08-17, SurveyMonkey checked 2026-08-17. FormBuilder: free plan (5 forms, 100 responses / mo) and Pro at $39 / month or $390 / year.

MMicrosoft Forms pricingChecked 2026-08-17
Free (personal Microsoft account)
$0
200 responses / form · 400 forms · basic themes
Microsoft 365 Personal
$9.99
/ month
1,000 responses / form · plus Office apps & 1 TB OneDrive
Microsoft 365 Business Basic
$7
/ user / month (annual)
Up to 5,000,000 responses / form · Teams, Exchange, SharePoint, Power Automate
Microsoft 365 Business Standard
$14
/ user / month (annual)
Same Forms limits · desktop Office apps · $23.50 with Copilot
Microsoft 365 Business Premium
$22
/ user / month (annual)
Same Forms limits · Intune, Defender, advanced security
Forms is never sold on its own — it comes with a Microsoft account or a Microsoft 365 seat. Prices below are per user per month on annual billing; response caps are per form, not per month.
SSurveyMonkey pricingChecked 2026-08-17
Basic
$0
/ month
Unlimited surveys · 10 questions / survey · limited responses / survey (widely reported as 25) · no exports, logic or custom design
Standard Monthly
$99
/ month (monthly)
1,000 responses / mo · unlimited questions · skip logic · exports · custom design
Advantage Annual
$39
/ month ($468 / yr)
15,000 responses / yr · advanced logic · payments · A/B tests · AI & thematic analysis
Premier Annual
$139
/ month ($1,668 / yr)
40,000 responses / yr · white-label · survey redirect · multilingual · crosstabs · phone support
Enterprise
Custom
5+ users · SSO · HIPAA & governance · regional data centres · custom subdomain
Individual plans are for 1 user. Advantage and Premier are billed annually; the Standard plan is the only monthly option. Responses over your allowance cost $0.15 each. Team plans (Team Advantage $30 / user / mo, Team Premier $92 / user / mo, 3-user minimum) are billed annually; Enterprise is custom.

Feature comparison

Feature-by-feature: Microsoft Forms vs SurveyMonkey (and FormBuilder)

25 capabilities across building, design, data workflow and security.

FeatureMMicrosoft FormsSSurveyMonkeyFFormBuilder
Building
AI form generation from a prompt
YesCopilot draft; requires M365 / Copilot licence for full use
YesBuild with AI, on all plans
Yes
Drag-and-drop visual builder
PartialQuestion-list builder; reorder only
PartialQuestion-list builder with drag reordering
Yes
Template library
PartialSmall gallery of survey & quiz templates
YesHundreds, research-focused
Yes300+
Conditional logic / branching
PartialBasic branching; no complex rules
YesSkip logic Standard+; advanced logic Advantage+
Yes
Multi-page / multi-step forms
PartialSections act as pages
Yes
YesPro
Calculations & scoring
PartialQuiz points & auto-grading only
PartialQuiz scoring; no calculated fields
YesCalculation field + auto-graded quizzes
File uploads
YesWork / school accounts only; files go to OneDrive
YesPaid plans only
Yes100 MB free · 1 GB Pro
Payment collection
No
YesStripe, Advantage+
YesStripe — paid to your own account, no platform fee
E-signature field
No
No
Yes
Design
Custom themes & branding
PartialThemes, header image, logo; layout fixed
YesCustom design Standard+; premium themes Advantage+
YesPro
Remove vendor badge
NoMicrosoft footer always shown
PartialCustom footer on paid; full white-label on Premier, $139 / mo
YesPro, $39
Custom domain
No
PartialCustom subdomain, Enterprise
Yes
Embed on any site
Yesiframe; native in Teams, SharePoint, Sway
Yes
Yes
Data & workflow
Free-plan monthly responses
Partial200 per form (personal); unlimited in practice on M365 work accounts
PartialSmall per-survey cap; over-limit responses deleted
Partial100 / mo, overflow held
Over-limit responses kept (not rejected)
NoForm closes at limit
NoOver-limit responses deleted; $0.15 each on paid plans
Yes
Email notifications & autoresponders
PartialOwner email; richer via Power Automate
YesEmail invitations Standard+
Yes
Webhooks
PartialThrough Power Automate, not native
YesVia API / paid plans
YesAll plans
Zapier / native integrations
PartialPower Automate native; Zapier trigger available
Yes200+ integrations + Zapier
Yes6,000+ apps
Built-in analytics (views, drop-off)
PartialResponse summary charts; no drop-off
YesStrongest in class: filters, crosstabs, significance
Yes
CSV / spreadsheet export
YesExcel, live-linked
YesPaid plans only
Yes
Team workspaces & collaboration
YesGroup forms via Microsoft 365 Groups / Teams
YesTeam plans, 3-user minimum
Yes
Security
Password-protected forms
PartialRestrict to org sign-in; no public password
YesPaid plans
YesPro
HIPAA / BAA
YesCovered by Microsoft 365 BAA on eligible plans
YesEnterprise only
PartialHIPAA plan coming soon
GDPR tooling & DPA
Yes
Yes
Yes
SSO / SAML
YesEntra ID on all M365 plans
YesEnterprise
PartialEnterprise
IncludedPartial / higher tier / workaroundNot availableDetails reflect public plans as of August 2026.

Another option to consider

FFormBuilder

AI-first form builder with a generous free plan, held (never lost) responses, and 6,000+ integrations. Describe the form you need, the AI drafts it, and you refine it with logic, multi-page layouts, uploads, signatures and Stripe payments. Free plan: 5 forms and 100 responses a month with overflow held, never lost. Pro: $39 / month for 100 forms and 10,000 responses with the badge removed.

Try FormBuilder free

Questions

Microsoft Forms vs SurveyMonkey: frequently asked

Is Microsoft Forms cheaper than SurveyMonkey?

Microsoft Forms's entry paid plan (Microsoft 365 Personal at $9.99 / month) is cheaper than SurveyMonkey's (Standard Monthly at $99 / month (monthly)). Both offer a free plan (200 responses / form · 400 forms · basic themes) and a free plan (Unlimited surveys · 10 questions / survey · limited responses / survey (widely reported as 25) · no exports, logic or custom design) respectively. Note the plans differ in limits — see the tables above. FormBuilder Pro, for reference, is $39 / month for 10,000 responses.

Does Microsoft Forms have a free plan?

Microsoft Forms offers a free plan (200 responses / form · 400 forms · basic themes). Forms is never sold on its own — it comes with a Microsoft account or a Microsoft 365 seat. Prices below are per user per month on annual billing; response caps are per form, not per month.

Does SurveyMonkey have a free plan?

SurveyMonkey offers a free plan (Unlimited surveys · 10 questions / survey · limited responses / survey (widely reported as 25) · no exports, logic or custom design). Individual plans are for 1 user. Advantage and Premier are billed annually; the Standard plan is the only monthly option. Responses over your allowance cost $0.15 each. Team plans (Team Advantage $30 / user / mo, Team Premier $92 / user / mo, 3-user minimum) are billed annually; Enterprise is custom.

Which is better for payments, Microsoft Forms or SurveyMonkey?

Microsoft Forms payments: No. SurveyMonkey payments: Yes (Stripe, Advantage+). FormBuilder collects Stripe payments to your own account with no platform fee on every plan, including free.

Which is better for HIPAA, Microsoft Forms or SurveyMonkey?

Microsoft Forms HIPAA / BAA: Yes (Covered by Microsoft 365 BAA on eligible plans). SurveyMonkey HIPAA / BAA: Yes (Enterprise only). FormBuilder's HIPAA plan with BAA ($99 / month) is currently rolling out.

What is the difference between Microsoft Forms and SurveyMonkey?

Microsoft Forms is microsoft's built-in survey, quiz and poll tool — free with a Microsoft account and bundled into every Microsoft 365 business and education plan. SurveyMonkey is the long-running survey platform for market research, customer feedback and employee engagement, with a large question bank and serious analysis tools. Microsoft Forms is best for organisations already licensed for Microsoft 365 that want zero-cost internal surveys and quizzes; SurveyMonkey is best for market researchers and CX teams who need statistical analysis, crosstabs and open-text theming.

What is a good alternative to both Microsoft Forms and SurveyMonkey?

FormBuilder is worth a look if you want an AI generator that drafts forms from a sentence, 100 free responses a month with overflow held rather than lost, Stripe payments with no platform fee, and a flat $39 / month Pro plan for 10,000 responses. See our full FormBuilder vs Microsoft Forms and FormBuilder vs SurveyMonkey comparisons.

Last reviewed August 2026. Spotted something out of date? Tell us and we'll fix it.

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