Two popular form builders compared on the same 25-row feature matrix and pricing, with FormBuilder shown as a third column so you can see another option to consider.
Overview
Jotform is one of the oldest and most fully featured form builders on the market. The drag-and-drop editor supports classic single-page forms and a "card" one-question-at-a-time layout, and it ships with an enormous library — around 10,000 templates, hundreds of widgets, and 100+ payment and app integrations. If you have a niche form need, there is a good chance Jotform already has a template or widget for it.
Over the years the product has grown into a small platform: Jotform Tables (a spreadsheet/database view of submissions), PDF Editor and Report Builder, Jotform Sign for e-signatures, Approvals for workflow routing, an App builder, and more recently AI Agents that can fill or answer questions about a form conversationally. All of it is bundled into the same plan tiers.
Microsoft Forms is the survey and quiz builder that ships with Microsoft 365. It started in Office 365 Education as a quiz tool for teachers and has since become the default way Microsoft shops collect feedback, run polls in Teams meetings, and grade simple quizzes. Anyone with a personal Microsoft account can use it free; work and school accounts get it as part of their Microsoft 365 licence.
The builder is deliberately simple: a handful of question types (choice, text, rating, date, ranking, Likert, Net Promoter Score, file upload), basic branching, themes, and automatic response charts. Its real advantage is the plumbing around it — responses land in Excel with one click, forms can be dropped into Teams, SharePoint, OneNote and PowerPoint, and Power Automate can trigger a flow on every submission. Copilot can now draft a form from a prompt inside Microsoft 365.
Pricing
In each vendor's own terms; Jotform checked 2026-08-17, Microsoft Forms checked 2026-08-17. FormBuilder: free plan (5 forms, 100 responses / mo) and Pro at $39 / month or $390 / year.
Feature comparison
25 capabilities across building, design, data workflow and security.
| Feature | JJotform | MMicrosoft Forms | FFormBuilder |
|---|---|---|---|
| Building | |||
| AI form generation from a prompt | YesAI Form Generator + AI Agents | YesCopilot draft; requires M365 / Copilot licence for full use | Yes |
| Drag-and-drop visual builder | Yes | PartialQuestion-list builder; reorder only | Yes |
| Template library | Yes10,000+ | PartialSmall gallery of survey & quiz templates | Yes300+ |
| Conditional logic / branching | Yes | PartialBasic branching; no complex rules | Yes |
| Multi-page / multi-step forms | YesPage breaks; also card layout | PartialSections act as pages | YesPro |
| Calculations & scoring | YesForm Calculation widget | PartialQuiz points & auto-grading only | YesCalculation field + auto-graded quizzes |
| File uploads | Yes100 MB free · 1 GB Bronze · 10 GB Silver | YesWork / school accounts only; files go to OneDrive | Yes100 MB free · 1 GB Pro |
| Payment collection | Yes40+ gateways, no Jotform fee; capped per plan | No | YesStripe — paid to your own account, no platform fee |
| E-signature field | YesSignature field + Jotform Sign | No | Yes |
| Design | |||
| Custom themes & branding | Yes | PartialThemes, header image, logo; layout fixed | YesPro |
| Remove vendor badge | YesBronze, $39 / mo | NoMicrosoft footer always shown | YesPro, $39 |
| Custom domain | PartialPaid plans; full white label Enterprise | No | Yes |
| Embed on any site | Yes | Yesiframe; native in Teams, SharePoint, Sway | Yes |
| Data & workflow | |||
| Free-plan monthly responses | Partial100 / mo, 500 stored total | Partial200 per form (personal); unlimited in practice on M365 work accounts | Partial100 / mo, overflow held |
| Over-limit responses kept (not rejected) | NoForms disabled at limit until upgrade or reset | NoForm closes at limit | Yes |
| Email notifications & autoresponders | Yes | PartialOwner email; richer via Power Automate | Yes |
| Webhooks | YesAll plans | PartialThrough Power Automate, not native | YesAll plans |
| Zapier / native integrations | Yes100+ native + Zapier | PartialPower Automate native; Zapier trigger available | Yes6,000+ apps |
| Built-in analytics (views, drop-off) | YesForm Analytics; views count against plan | PartialResponse summary charts; no drop-off | Yes |
| CSV / spreadsheet export | YesCSV, Excel, PDF | YesExcel, live-linked | Yes |
| Team workspaces & collaboration | PartialSingle-user below Enterprise | YesGroup forms via Microsoft 365 Groups / Teams | Yes |
| Security | |||
| Password-protected forms | Yes | PartialRestrict to org sign-in; no public password | YesPro |
| HIPAA / BAA | YesGold ($129 / mo) and Enterprise | YesCovered by Microsoft 365 BAA on eligible plans | PartialHIPAA plan coming soon |
| GDPR tooling & DPA | Yes | Yes | Yes |
| SSO / SAML | YesEnterprise | YesEntra ID on all M365 plans | PartialEnterprise |
Another option to consider
AI-first form builder with a generous free plan, held (never lost) responses, and 6,000+ integrations. Describe the form you need, the AI drafts it, and you refine it with logic, multi-page layouts, uploads, signatures and Stripe payments. Free plan: 5 forms and 100 responses a month with overflow held, never lost. Pro: $39 / month for 100 forms and 10,000 responses with the badge removed.
Questions
Microsoft Forms's entry paid plan (Microsoft 365 Personal at $9.99 / month) is cheaper than Jotform's (Bronze at $39 / month ($34 annual)). Both offer a free plan (200 responses / form · 400 forms · basic themes) and a free plan (5 forms · 100 submissions / mo · 500 stored submissions · 100 MB · 10 payment submissions / mo · Jotform branding) respectively. Note the plans differ in limits — see the tables above. FormBuilder Pro, for reference, is $39 / month for 10,000 responses.
Jotform offers a free plan (5 forms · 100 submissions / mo · 500 stored submissions · 100 MB · 10 payment submissions / mo · Jotform branding). Monthly billing shown; annual billing is roughly 15–25% cheaper (Bronze $34, Silver $39, Gold $99 per month effective). All plans below Enterprise are single-user.
Microsoft Forms offers a free plan (200 responses / form · 400 forms · basic themes). Forms is never sold on its own — it comes with a Microsoft account or a Microsoft 365 seat. Prices below are per user per month on annual billing; response caps are per form, not per month.
Jotform payments: Yes (40+ gateways, no Jotform fee; capped per plan). Microsoft Forms payments: No. FormBuilder collects Stripe payments to your own account with no platform fee on every plan, including free.
Jotform HIPAA / BAA: Yes (Gold ($129 / mo) and Enterprise). Microsoft Forms HIPAA / BAA: Yes (Covered by Microsoft 365 BAA on eligible plans). FormBuilder's HIPAA plan with BAA ($99 / month) is currently rolling out.
Jotform is the veteran all-in-one form builder with the largest template and widget catalogue, plus PDFs, e-signatures, tables, approvals and an app builder bolted on. Microsoft Forms is microsoft's built-in survey, quiz and poll tool — free with a Microsoft account and bundled into every Microsoft 365 business and education plan. Jotform is best for teams that want forms, PDFs, e-signatures, approvals and a data table in one subscription; Microsoft Forms is best for organisations already licensed for Microsoft 365 that want zero-cost internal surveys and quizzes.
FormBuilder is worth a look if you want an AI generator that drafts forms from a sentence, 100 free responses a month with overflow held rather than lost, Stripe payments with no platform fee, and a flat $39 / month Pro plan for 10,000 responses. See our full FormBuilder vs Jotform and FormBuilder vs Microsoft Forms comparisons.
Last reviewed August 2026. Spotted something out of date? Tell us and we'll fix it.
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