Maintenance Request Form template

Tell us what needs fixing and we'll schedule maintenance.

Business template · 11 fields (8 required) · ~3 min for respondents to complete · Free plan · No credit card · Fully customizable

Set up your maintenance request form

Tell us what needs fixing and we'll schedule maintenance.

Ask people to include the exact location and a photo so your team can bring the right tools. Mark anything involving water, gas or electrical hazards as urgent and handle it by phone.

The form separates phone number (optional), building or site, room, unit or exact location, type of issue into labeled questions. Review the choices and required fields for your organization before sharing it.

Best practices

• Ask people to include the exact location and a photo so your team can bring the right tools. Mark anything involving water, gas or electrical hazards as urgent and handle it by phone.
• Customize the phone number (optional) and building or site questions to match your records and terminology.
• Name the team that reviews responses and explain what happens after submission. A requested date, service or approval is not automatically confirmed.
• Keep uploads limited to relevant supporting material. Use your approved private process for sensitive records and verify response access before sharing.

Every field, explained

• Your full name (Name, required)
• Email address (Email, required)
• Phone number (optional) (Phone)
• Building or site (Short text, required)
• Room, unit or exact location (Short text, required)
• Type of issue (Dropdown, required)
• How urgent is this? (Single choice, required)
• Describe the problem (Long text, required)
• Photo of the issue (optional) (File upload)
• May maintenance enter if no one is present? (Single choice, required)
• Best times for access (optional) (Short text)

Frequently asked questions

What does this maintenance request form template collect?

Alongside contact details, it asks for phone number (optional), building or site, room, unit or exact location, type of issue, how urgent is this?, describe the problem, photo of the issue (optional), may maintenance enter if no one is present?, best times for access (optional). You can rename questions, change choices and remove fields that your workflow does not need.

How should I use this maintenance request form form?

Ask people to include the exact location and a photo so your team can bring the right tools. Mark anything involving water, gas or electrical hazards as urgent and handle it by phone.

Can I edit this form and print a copy?

Yes. Open an editable draft, adjust the questions, and review the preview before publishing. You can also use the template page’s print option. Publishing requires an account; the draft can be tried first.

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