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Subprocessors

Trusted third-party services that help us deliver FormBuilder

Our Commitment to Data Protection

We carefully select subprocessors who meet our high standards for security and privacy. All subprocessors handling personal data are bound by data processing agreements and, where applicable, HIPAA Business Associate Agreements.

We update this list when we add or remove subprocessors. For Pro and Enterprise customers, we provide advance notice of material changes.

Infrastructure Providers

Cloudflare Developer Platform

Cloudflare, Inc.

HIPAA BAA

Primary cloud infrastructure provider for application hosting, storage, database, and edge compute services.

Services Used:
  • Workers (Application hosting)
  • D1 (Database)
  • R2 (File storage)
  • KV (Configuration and cached data)
Data Location:

Cloudflare network and configured storage regions

Purpose:

Infrastructure and data storage

Cloudflare

Cloudflare, Inc.

HIPAA BAA

Content delivery network, DDoS protection, and web application firewall.

Services Used:
  • CDN (Content delivery)
  • SSL/TLS certificates
  • DDoS protection
  • Web Application Firewall
Data Location:

Global edge network

Purpose:

Security and performance

Payment Processing

Stripe

Stripe, Inc.

PCI DSS

Payment processing and subscription management. No PHI is shared with Stripe.

Services Used:
  • Payment processing
  • Subscription billing
  • Invoice management
  • Payment method storage
Data Shared:
  • Customer email
  • Billing address
  • Payment information

No PHI shared

Communication Services

SendGrid

Twilio Inc.

DPA Available

Transactional email delivery for notifications and system emails. No PHI in email content.

Services Used:
  • Email delivery
  • Email templates
  • Delivery tracking
  • Bounce handling
Data Shared:
  • Recipient email addresses
  • Email metadata
  • System notifications only

No PHI in emails

Analytics & Monitoring

Google Analytics

Google LLC

Privacy Shield

Anonymous usage analytics for improving user experience. No PHI is tracked.

Data Collected:
  • Page views
  • User interactions
  • Device information
  • Geographic region (country/state)
Privacy Measures:
  • IP anonymization enabled
  • No user ID tracking
  • No PHI collection

AI Services

Anthropic (Claude API)

Anthropic, PBC

Enterprise API

AI-powered form generation and field suggestions. User data is not used for training.

Services Used:
  • Form generation
  • Field suggestions
  • Content optimization
Data Handling:
  • No data retention
  • Not used for model training
  • Enterprise data protection

Data Processing Agreements

Our Legal Commitments

  • All subprocessors sign appropriate data processing agreements (DPAs)
  • Healthcare-related subprocessors sign HIPAA Business Associate Agreements
  • Regular security assessments of all subprocessors
  • Immediate notification of any subprocessor breaches

Updates & Notifications

Notification Policy

Free Plan Users

Updates to this list are posted here. Check back periodically for changes.

Pro Plan Users

Email notification 30 days before adding new subprocessors that may process your data.

Enterprise Plan Users

60-day advance notice with the right to object to new subprocessors. Alternative arrangements available upon request.

Last Updated

This subprocessor list was last updated on September 10, 2025.

For questions about our subprocessors or data processing practices, contact [email protected]

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