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Head-to-head comparison · Updated August 2026

SurveyMonkey vs forms.app

Two popular form builders compared on the same 25-row feature matrix and pricing, with FormBuilder shown as a third column so you can see another option to consider.

Short answerSurveyMonkey is the long-running survey platform for market research, customer feedback and employee engagement, with a large question bank and serious analysis tools. forms.app is a broad, template-heavy form and survey builder that prices by number of forms and storage rather than responses, with an AI generator and payments on every plan including free. Choose SurveyMonkey for market researchers and CX teams who need statistical analysis, crosstabs and open-text theming, and forms.app for small businesses and educators who need a lot of responses on a handful of forms without paying. If neither fits, FormBuilder is a third option with 100 free responses a month and a flat $39 / month Pro plan.
At a glance
SSurveyMonkey
fforms.app
FFormBuilder
Category
Survey platform
All-purpose online form & survey builder
AI-first form builder
Free plan
Unlimited surveys · 10 questions / survey · limited responses / survey (widely reported as 25) · no exports, logic or custom design
5 forms · unlimited responses (fair use) · 10 MB storage · AI, logic, payments, signatures · forms.app branding
5 forms · 100 responses / mo · overflow held
Entry paid plan
Standard Monthly at $99 / month (monthly)
Basic at $29 / month ($19 annual)
Pro — $39 / month ($390 / year)
Remove branding
Partial (Custom footer on paid; full white-label on Premier, $139 / mo)
Yes (Basic, $29 / mo)
Pro, $39
Payments
Yes (Stripe, Advantage+)
Yes (Stripe & PayPal, all plans)
Stripe, own account, no fee
HIPAA / BAA
Yes (Enterprise only)
No (No BAA offered)
HIPAA plan coming soon
AI generator drafts forms from a sentence
100 responses / month free
Held responses — never lost
6,000+ apps via Zapier

Overview

What are SurveyMonkey and forms.app?

SurveyMonkey

SurveyMonkey (owned by Momentive, which returned to the SurveyMonkey name) is one of the oldest and best-known online survey tools. Its core is a survey builder backed by a large question bank, hundreds of expert-written templates (NPS, CSAT, employee engagement, event feedback, market research) and a results dashboard that goes further than most form tools: filters, crosstabs, statistical significance, sentiment and thematic analysis of open-text answers.

Around the builder sits a research and feedback suite: SurveyMonkey Audience for buying respondents from a panel, always-on feedback programs, multilingual surveys, block randomisation, and integrations with Salesforce, HubSpot, Microsoft Teams, Slack, Tableau, Zapier and roughly 200 other apps. Team plans add shared brand assets, roles and permissions; Enterprise adds SSO, governance and regional data centres.

forms.app

forms.app is a general-purpose builder for forms, surveys, quizzes and simple order forms. It ships a very large template gallery, 30+ field types, conditional logic, calculators, e-signatures, payment fields and its own AI assistant ("forms.app AI") that drafts a form from a prompt. Forms can be published as a standard page, a conversational one-question-at-a-time flow, or a pop-up, and every plan can connect to Google Sheets, Slack, Zapier and a growing native integration list.

Its pricing model is the interesting bit. Instead of metering responses, forms.app meters the number of forms and file storage: the free plan allows 5 forms with unlimited responses (subject to fair use) and 10 MB storage, Basic ($29 / mo, $19 annual) allows 25 forms and removes branding, Pro ($39 / mo, $29 annual) allows unlimited forms with 100 GB storage and a custom subdomain, and Premium ($79 / mo, $59 annual) adds a true custom domain and 1 TB. There is a 90-day refund guarantee and a 50% discount for non-profits and education.

At a glance: pros and cons

SurveyMonkey pros

  • Serious analysis, not just a results table
  • Question bank and benchmarked templates
  • Buy respondents in-product
  • Enterprise governance

SurveyMonkey cons

  • The free plan is a trial in all but name
  • Annual prepay and per-response overages
  • White-label costs $139 / mo
  • Not built for business forms

forms.app pros

  • Unlimited responses on every plan, including free
  • AI, payments and signatures without paying
  • Enormous template library and field catalogue
  • Low-risk commercial terms

forms.app cons

  • Custom domain sits on the $79 tier
  • Five-form ceiling on free, 25 on Basic
  • Thin compliance and API story
  • Breadth over depth

Pricing

SurveyMonkey vs forms.app pricing

In each vendor's own terms; SurveyMonkey checked 2026-08-17, forms.app checked 2026-08-18. FormBuilder: free plan (5 forms, 100 responses / mo) and Pro at $39 / month or $390 / year.

SSurveyMonkey pricingChecked 2026-08-17
Basic
$0
/ month
Unlimited surveys · 10 questions / survey · limited responses / survey (widely reported as 25) · no exports, logic or custom design
Standard Monthly
$99
/ month (monthly)
1,000 responses / mo · unlimited questions · skip logic · exports · custom design
Advantage Annual
$39
/ month ($468 / yr)
15,000 responses / yr · advanced logic · payments · A/B tests · AI & thematic analysis
Premier Annual
$139
/ month ($1,668 / yr)
40,000 responses / yr · white-label · survey redirect · multilingual · crosstabs · phone support
Enterprise
Custom
5+ users · SSO · HIPAA & governance · regional data centres · custom subdomain
Individual plans are for 1 user. Advantage and Premier are billed annually; the Standard plan is the only monthly option. Responses over your allowance cost $0.15 each. Team plans (Team Advantage $30 / user / mo, Team Premier $92 / user / mo, 3-user minimum) are billed annually; Enterprise is custom.
fforms.app pricingChecked 2026-08-18
Free
$0
/ month
5 forms · unlimited responses (fair use) · 10 MB storage · AI, logic, payments, signatures · forms.app branding
Basic
$29
/ month ($19 annual)
25 forms · 10 GB storage · remove branding · unlimited team members
Pro
$39
/ month ($29 annual)
Unlimited forms · 100 GB storage · custom subdomain · custom CSS · drop-off analytics
Premium
$79
/ month ($59 annual)
Unlimited forms · 1 TB storage · custom domain · priority support
Monthly prices shown; annual billing is roughly a third less (Basic $19, Pro $29, Premium $59 per month). Responses are unlimited on all plans within fair use — forms.app meters forms and storage instead. Check vendor pricing for current numbers.

Feature comparison

Feature-by-feature: SurveyMonkey vs forms.app (and FormBuilder)

25 capabilities across building, design, data workflow and security.

FeatureSSurveyMonkeyfforms.appFFormBuilder
Building
AI form generation from a prompt
YesBuild with AI, on all plans
Yesforms.app AI, all plans
Yes
Drag-and-drop visual builder
PartialQuestion-list builder with drag reordering
Yes
Yes
Template library
YesHundreds, research-focused
YesVery large gallery (thousands)
Yes300+
Conditional logic / branching
YesSkip logic Standard+; advanced logic Advantage+
YesAll plans
Yes
Multi-page / multi-step forms
Yes
Yes
YesPro
Calculations & scoring
PartialQuiz scoring; no calculated fields
YesCalculator & quiz scoring
YesCalculation field + auto-graded quizzes
File uploads
YesPaid plans only
Yes10 MB storage free · 10 GB–1 TB paid
Yes100 MB free · 1 GB Pro
Payment collection
YesStripe, Advantage+
YesStripe & PayPal, all plans
YesStripe — paid to your own account, no platform fee
E-signature field
No
YesAll plans
Yes
Design
Custom themes & branding
YesCustom design Standard+; premium themes Advantage+
YesThemes free; custom CSS on Pro
YesPro
Remove vendor badge
PartialCustom footer on paid; full white-label on Premier, $139 / mo
YesBasic, $29 / mo
YesPro, $39
Custom domain
PartialCustom subdomain, Enterprise
YesPremium, $79 / mo (subdomain on Pro)
Yes
Embed on any site
Yes
Yes
Yes
Data & workflow
Free-plan monthly responses
PartialSmall per-survey cap; over-limit responses deleted
YesUnlimited (fair use), 5 forms
Partial100 / mo, overflow held
Over-limit responses kept (not rejected)
NoOver-limit responses deleted; $0.15 each on paid plans
YesNo response cap to exceed
Yes
Email notifications & autoresponders
YesEmail invitations Standard+
YesCustomised emails on paid plans
Yes
Webhooks
YesVia API / paid plans
YesWebhooks; public API on roadmap
YesAll plans
Zapier / native integrations
Yes200+ integrations + Zapier
YesZapier, Make, Sheets, Slack + natives
Yes6,000+ apps
Built-in analytics (views, drop-off)
YesStrongest in class: filters, crosstabs, significance
PartialBasic stats free; drop-off on Pro
Yes
CSV / spreadsheet export
YesPaid plans only
Yes
Yes
Team workspaces & collaboration
YesTeam plans, 3-user minimum
YesUnlimited team members
Yes
Security
Password-protected forms
YesPaid plans
YesPassword / access controls
YesPro
HIPAA / BAA
YesEnterprise only
NoNo BAA offered
PartialHIPAA plan coming soon
GDPR tooling & DPA
Yes
YesEU company, GDPR tooling
Yes
SSO / SAML
YesEnterprise
No
PartialEnterprise
IncludedPartial / higher tier / workaroundNot availableDetails reflect public plans as of August 2026.

Another option to consider

FFormBuilder

AI-first form builder with a generous free plan, held (never lost) responses, and 6,000+ integrations. Describe the form you need, the AI drafts it, and you refine it with logic, multi-page layouts, uploads, signatures and Stripe payments. Free plan: 5 forms and 100 responses a month with overflow held, never lost. Pro: $39 / month for 100 forms and 10,000 responses with the badge removed.

Try FormBuilder free

Questions

SurveyMonkey vs forms.app: frequently asked

Is SurveyMonkey cheaper than forms.app?

forms.app's entry paid plan (Basic at $29 / month ($19 annual)) is cheaper than SurveyMonkey's (Standard Monthly at $99 / month (monthly)). Both offer a free plan (5 forms · unlimited responses (fair use) · 10 MB storage · AI, logic, payments, signatures · forms.app branding) and a free plan (Unlimited surveys · 10 questions / survey · limited responses / survey (widely reported as 25) · no exports, logic or custom design) respectively. Note the plans differ in limits — see the tables above. FormBuilder Pro, for reference, is $39 / month for 10,000 responses.

Does SurveyMonkey have a free plan?

SurveyMonkey offers a free plan (Unlimited surveys · 10 questions / survey · limited responses / survey (widely reported as 25) · no exports, logic or custom design). Individual plans are for 1 user. Advantage and Premier are billed annually; the Standard plan is the only monthly option. Responses over your allowance cost $0.15 each. Team plans (Team Advantage $30 / user / mo, Team Premier $92 / user / mo, 3-user minimum) are billed annually; Enterprise is custom.

Does forms.app have a free plan?

forms.app offers a free plan (5 forms · unlimited responses (fair use) · 10 MB storage · AI, logic, payments, signatures · forms.app branding). Monthly prices shown; annual billing is roughly a third less (Basic $19, Pro $29, Premium $59 per month). Responses are unlimited on all plans within fair use — forms.app meters forms and storage instead. Check vendor pricing for current numbers.

Which is better for payments, SurveyMonkey or forms.app?

SurveyMonkey payments: Yes (Stripe, Advantage+). forms.app payments: Yes (Stripe & PayPal, all plans). FormBuilder collects Stripe payments to your own account with no platform fee on every plan, including free.

Which is better for HIPAA, SurveyMonkey or forms.app?

SurveyMonkey HIPAA / BAA: Yes (Enterprise only). forms.app HIPAA / BAA: No (No BAA offered). FormBuilder's HIPAA plan with BAA ($99 / month) is currently rolling out.

What is the difference between SurveyMonkey and forms.app?

SurveyMonkey is the long-running survey platform for market research, customer feedback and employee engagement, with a large question bank and serious analysis tools. forms.app is a broad, template-heavy form and survey builder that prices by number of forms and storage rather than responses, with an AI generator and payments on every plan including free. SurveyMonkey is best for market researchers and CX teams who need statistical analysis, crosstabs and open-text theming; forms.app is best for small businesses and educators who need a lot of responses on a handful of forms without paying.

What is a good alternative to both SurveyMonkey and forms.app?

FormBuilder is worth a look if you want an AI generator that drafts forms from a sentence, 100 free responses a month with overflow held rather than lost, Stripe payments with no platform fee, and a flat $39 / month Pro plan for 10,000 responses. See our full FormBuilder vs SurveyMonkey and FormBuilder vs forms.app comparisons.

Last reviewed August 2026. Spotted something out of date? Tell us and we'll fix it.

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