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Head-to-head comparison · Updated August 2026

SurveyMonkey vs OrbitForms

Two popular form builders compared on the same 25-row feature matrix and pricing, with FormBuilder shown as a third column so you can see another option to consider.

Short answerSurveyMonkey is the long-running survey platform for market research, customer feedback and employee engagement, with a large question bank and serious analysis tools. OrbitForms is an AI-native lead-capture platform that bundles forms, meeting scheduling, an AI lead qualifier, workflows and email/SMS sequences for revenue teams — with no free plan. Choose SurveyMonkey for market researchers and CX teams who need statistical analysis, crosstabs and open-text theming, and OrbitForms for b2B sales and marketing teams that want form → qualify → book-a-meeting in one tool. If neither fits, FormBuilder is a third option with 100 free responses a month and a flat $39 / month Pro plan.
At a glance
SSurveyMonkey
OOrbitForms
FFormBuilder
Category
Survey platform
AI-native forms + scheduling + lead-routing platform for sales teams
AI-first form builder
Free plan
Unlimited surveys · 10 questions / survey · limited responses / survey (widely reported as 25) · no exports, logic or custom design
10 forms · 1,000 responses / mo · unlimited team members · remove branding · custom CSS · Slack & webhooks · 3 workflows
5 forms · 100 responses / mo · overflow held
Entry paid plan
Standard Monthly at $99 / month (monthly)
Business at $149 / month ($119.20 annual)
Pro — $39 / month ($390 / year)
Remove branding
Partial (Custom footer on paid; full white-label on Premier, $139 / mo)
Yes (Pro, $29 / mo)
Pro, $39
Payments
Yes (Stripe, Advantage+)
No (Not an advertised feature)
Stripe, own account, no fee
HIPAA / BAA
Yes (Enterprise only)
No (Not offered)
HIPAA plan coming soon
AI generator drafts forms from a sentence
100 responses / month free
Held responses — never lost
6,000+ apps via Zapier

Overview

What are SurveyMonkey and OrbitForms?

SurveyMonkey

SurveyMonkey (owned by Momentive, which returned to the SurveyMonkey name) is one of the oldest and best-known online survey tools. Its core is a survey builder backed by a large question bank, hundreds of expert-written templates (NPS, CSAT, employee engagement, event feedback, market research) and a results dashboard that goes further than most form tools: filters, crosstabs, statistical significance, sentiment and thematic analysis of open-text answers.

Around the builder sits a research and feedback suite: SurveyMonkey Audience for buying respondents from a panel, always-on feedback programs, multilingual surveys, block randomisation, and integrations with Salesforce, HubSpot, Microsoft Teams, Slack, Tableau, Zapier and roughly 200 other apps. Team plans add shared brand assets, roles and permissions; Enterprise adds SSO, governance and regional data centres.

OrbitForms

OrbitForms is less a form builder than a lead-capture stack with a form on the front. The core is a drag-and-drop form and conversational "Flow" builder with conditional logic, multi-page forms and file uploads, but the reason it exists is what happens after submit: a calendar-synced scheduler (Google Calendar / Outlook, Zoom / Meet links, round-robin and group booking), an "AI SDR" that scores and routes leads against your ideal-customer rules, a visual workflow builder, multi-channel email and SMS sequences, and a contact database with tagging and ownership.

Pricing is aimed at sales and marketing teams rather than individuals. There is a 7-day free trial but no free tier. Pro is $29 a month ($23.20 annual) for up to 10 forms and 1,000 responses a month with branding removed, custom CSS, Slack and webhooks, and 3 workflows. Business is $149 a month ($119.20 annual) for unlimited forms, 10,000 responses, scheduling, AI-agent workflows, lead classification, A/B testing and partial submissions. Advanced is $249 a month ($199.20 annual) for 100,000 responses, sequences, SMS and custom domains. Integrations include Clay, HubSpot, Slack, Zapier, Google Sheets, Notion and Salesmsg.

At a glance: pros and cons

SurveyMonkey pros

  • Serious analysis, not just a results table
  • Question bank and benchmarked templates
  • Buy respondents in-product
  • Enterprise governance

SurveyMonkey cons

  • The free plan is a trial in all but name
  • Annual prepay and per-response overages
  • White-label costs $139 / mo
  • Not built for business forms

OrbitForms pros

  • Form, qualification and booking in one flow
  • Built-in sequences and SMS
  • Sales-stack integrations
  • Unlimited seats on every plan

OrbitForms cons

  • No free plan and steep steps between tiers
  • Not a general-purpose form builder
  • Thin public record
  • You pay for the whole stack

Pricing

SurveyMonkey vs OrbitForms pricing

In each vendor's own terms; SurveyMonkey checked 2026-08-17, OrbitForms checked 2026-08-18. FormBuilder: free plan (5 forms, 100 responses / mo) and Pro at $39 / month or $390 / year.

SSurveyMonkey pricingChecked 2026-08-17
Basic
$0
/ month
Unlimited surveys · 10 questions / survey · limited responses / survey (widely reported as 25) · no exports, logic or custom design
Standard Monthly
$99
/ month (monthly)
1,000 responses / mo · unlimited questions · skip logic · exports · custom design
Advantage Annual
$39
/ month ($468 / yr)
15,000 responses / yr · advanced logic · payments · A/B tests · AI & thematic analysis
Premier Annual
$139
/ month ($1,668 / yr)
40,000 responses / yr · white-label · survey redirect · multilingual · crosstabs · phone support
Enterprise
Custom
5+ users · SSO · HIPAA & governance · regional data centres · custom subdomain
Individual plans are for 1 user. Advantage and Premier are billed annually; the Standard plan is the only monthly option. Responses over your allowance cost $0.15 each. Team plans (Team Advantage $30 / user / mo, Team Premier $92 / user / mo, 3-user minimum) are billed annually; Enterprise is custom.
OOrbitForms pricingChecked 2026-08-18
Pro
$29
/ month ($23.20 annual)
10 forms · 1,000 responses / mo · unlimited team members · remove branding · custom CSS · Slack & webhooks · 3 workflows
Business
$149
/ month ($119.20 annual)
Unlimited forms · 10,000 responses / mo · scheduling (round robin, group) · AI-agent workflows · lead classification · A/B testing · partial submissions · 100 AI credits
Advanced
$249
/ month ($199.20 annual)
100,000 responses / mo · sequences & SMS · contact owner assignment · custom domains · 100 AI credits
Monthly billing shown; annual billing saves 20% ($23.20 / $119.20 / $199.20 per month). No free plan — 7-day free trial, no card required. Check vendor pricing for current numbers.

Feature comparison

Feature-by-feature: SurveyMonkey vs OrbitForms (and FormBuilder)

25 capabilities across building, design, data workflow and security.

FeatureSSurveyMonkeyOOrbitFormsFFormBuilder
Building
AI form generation from a prompt
YesBuild with AI, on all plans
YesAI-native; AI credits metered on Business+
Yes
Drag-and-drop visual builder
PartialQuestion-list builder with drag reordering
YesStandard & conversational "Flow" forms
Yes
Template library
YesHundreds, research-focused
PartialTemplates for lead-gen use cases
Yes300+
Conditional logic / branching
YesSkip logic Standard+; advanced logic Advantage+
YesConditional routing
Yes
Multi-page / multi-step forms
Yes
Yes
YesPro
Calculations & scoring
PartialQuiz scoring; no calculated fields
PartialLead scoring; no calculator / quiz grading advertised
YesCalculation field + auto-graded quizzes
File uploads
YesPaid plans only
YesLimits not published
Yes100 MB free · 1 GB Pro
Payment collection
YesStripe, Advantage+
NoNot an advertised feature
YesStripe — paid to your own account, no platform fee
E-signature field
No
NoNot an advertised feature
Yes
Design
Custom themes & branding
YesCustom design Standard+; premium themes Advantage+
YesCustom CSS on Pro
YesPro
Remove vendor badge
PartialCustom footer on paid; full white-label on Premier, $139 / mo
YesPro, $29 / mo
YesPro, $39
Custom domain
PartialCustom subdomain, Enterprise
YesAdvanced, $249 / mo
Yes
Embed on any site
Yes
Yes
Yes
Data & workflow
Free-plan monthly responses
PartialSmall per-survey cap; over-limit responses deleted
NoNo free plan; 7-day trial
Partial100 / mo, overflow held
Over-limit responses kept (not rejected)
NoOver-limit responses deleted; $0.15 each on paid plans
NoResponse caps per plan
Yes
Email notifications & autoresponders
YesEmail invitations Standard+
YesWorkflows, sequences & SMS on higher tiers
Yes
Webhooks
YesVia API / paid plans
YesPro
YesAll plans
Zapier / native integrations
Yes200+ integrations + Zapier
YesZapier, HubSpot, Clay, Slack, Sheets, Notion
Yes6,000+ apps
Built-in analytics (views, drop-off)
YesStrongest in class: filters, crosstabs, significance
YesUTM, geo, device; A/B testing on Business
Yes
CSV / spreadsheet export
YesPaid plans only
Yes
Yes
Team workspaces & collaboration
YesTeam plans, 3-user minimum
YesUnlimited team members on all plans
Yes
Security
Password-protected forms
YesPaid plans
PartialNot listed; check vendor
YesPro
HIPAA / BAA
YesEnterprise only
NoNot offered
PartialHIPAA plan coming soon
GDPR tooling & DPA
Yes
YesGDPR compliance stated
Yes
SSO / SAML
YesEnterprise
PartialMFA listed; SSO not published
PartialEnterprise
IncludedPartial / higher tier / workaroundNot availableDetails reflect public plans as of August 2026.

Another option to consider

FFormBuilder

AI-first form builder with a generous free plan, held (never lost) responses, and 6,000+ integrations. Describe the form you need, the AI drafts it, and you refine it with logic, multi-page layouts, uploads, signatures and Stripe payments. Free plan: 5 forms and 100 responses a month with overflow held, never lost. Pro: $39 / month for 100 forms and 10,000 responses with the badge removed.

Try FormBuilder free

Questions

SurveyMonkey vs OrbitForms: frequently asked

Is SurveyMonkey cheaper than OrbitForms?

SurveyMonkey's entry paid plan (Standard Monthly at $99 / month (monthly)) is cheaper than OrbitForms's (Business at $149 / month ($119.20 annual)). Both offer a free plan (Unlimited surveys · 10 questions / survey · limited responses / survey (widely reported as 25) · no exports, logic or custom design) and a free plan (10 forms · 1,000 responses / mo · unlimited team members · remove branding · custom CSS · Slack & webhooks · 3 workflows) respectively. Note the plans differ in limits — see the tables above. FormBuilder Pro, for reference, is $39 / month for 10,000 responses.

Does SurveyMonkey have a free plan?

SurveyMonkey offers a free plan (Unlimited surveys · 10 questions / survey · limited responses / survey (widely reported as 25) · no exports, logic or custom design). Individual plans are for 1 user. Advantage and Premier are billed annually; the Standard plan is the only monthly option. Responses over your allowance cost $0.15 each. Team plans (Team Advantage $30 / user / mo, Team Premier $92 / user / mo, 3-user minimum) are billed annually; Enterprise is custom.

Does OrbitForms have a free plan?

OrbitForms offers a free plan (10 forms · 1,000 responses / mo · unlimited team members · remove branding · custom CSS · Slack & webhooks · 3 workflows). Monthly billing shown; annual billing saves 20% ($23.20 / $119.20 / $199.20 per month). No free plan — 7-day free trial, no card required. Check vendor pricing for current numbers.

Which is better for payments, SurveyMonkey or OrbitForms?

SurveyMonkey payments: Yes (Stripe, Advantage+). OrbitForms payments: No (Not an advertised feature). FormBuilder collects Stripe payments to your own account with no platform fee on every plan, including free.

Which is better for HIPAA, SurveyMonkey or OrbitForms?

SurveyMonkey HIPAA / BAA: Yes (Enterprise only). OrbitForms HIPAA / BAA: No (Not offered). FormBuilder's HIPAA plan with BAA ($99 / month) is currently rolling out.

What is the difference between SurveyMonkey and OrbitForms?

SurveyMonkey is the long-running survey platform for market research, customer feedback and employee engagement, with a large question bank and serious analysis tools. OrbitForms is an AI-native lead-capture platform that bundles forms, meeting scheduling, an AI lead qualifier, workflows and email/SMS sequences for revenue teams — with no free plan. SurveyMonkey is best for market researchers and CX teams who need statistical analysis, crosstabs and open-text theming; OrbitForms is best for b2B sales and marketing teams that want form → qualify → book-a-meeting in one tool.

What is a good alternative to both SurveyMonkey and OrbitForms?

FormBuilder is worth a look if you want an AI generator that drafts forms from a sentence, 100 free responses a month with overflow held rather than lost, Stripe payments with no platform fee, and a flat $39 / month Pro plan for 10,000 responses. See our full FormBuilder vs SurveyMonkey and FormBuilder vs OrbitForms comparisons.

Last reviewed August 2026. Spotted something out of date? Tell us and we'll fix it.

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